hi, this is second blog in the series of blogs in OB, i feel it is very important for everybody to understand skills of every manager and what roles he plays as part of his job because, everybody is a manager everybody has his own organization it is prime importance to learn and understand the skills and roles of you for successful and happy journey in achieving your goal.
MANAGERIAL ROLES
Back to the story again, on day when charan was in 12th
standard when he was going to the college on his two wheeler, he met with an
accident and also one old mas was also injured because of this accident , both
were admitted in hospital
Now they have to face legal repercussions , police had come
to the hospital and filed the case as an accident case they meet his father noted
down all the details because father is the FIGURE HEAD of the family
Once police went , his father motivated his depressed son,
and told him not to fear everything will be alright and gave confident to him,
obviously he is the LEADER of the family , he has to do that,
Then he has very good relation with that doctor , he talked
to the doctor for the fastest recovery and also he met with one of the known police
personal regarding the case, he has a LIASON outside too.
Of course these are all the roles that a
manager does and comes under a label as INTERPERSONAL
From our story it is very clear that,typically a father
observes outside world how things are changing in the world from different
inputs and he would pass it those to his family to learn changes and when any
one comes to home or when he goes out he is the representative of whole family
he is the spokes person, generally he speaks behalf his family
In the same way managers do
monitor the information and disseminates the information to the members of the
organization and acts as a spokesperson of the organization in industry these
are all roles under informational category.
On the other side this is as vital as it is , ever body
knows this and experiences this a father is a decision maker when any financial
disturbance comes he handles that carefully and on otherside he always looks
for new opportunities or new waya to generate income for wealthy life for that
he is the resource allocator and negotiator for the family .
And also he is the one who
searches for new opportunities and initiates projects to bring about change means
he must behave as a entrepreneur, when unexpected distrubances come he should
be ready to take corrective action and be a disturbance handler and he is also
a resource allocator and negotiator.
Minztberg’s Managerial
Roles
Role |
Description |
1.INTERPERSONAL |
|
FIGURE HEAD |
Symbolic head; required to perform a number of routine duties of a
legal or social nature |
LEADER |
Responsible for the motivation and direction of employees |
LIAISON |
Maintains a network of outside contacts who provide favors and
information |
2.INFORMATIONAL |
|
MONITOR |
Receives a wide variety of information; serves as nerve center of
internal and external information of the organization |
DISSEMINATOR |
Transmits information received from outsiders or from other employees
to members of the organization |
SPOKESPERSON |
Transmits information to outsiders on organization’s plans, policies,
actions, and results; serves as expert on organization’s industry |
3.DICISIONAL |
|
ENTERPRENEUR |
Searches organization and its environment for opportunities and
initiates projects to bring about change |
DISTRUBANCE HANDLER |
Responsible for corrective action when organization faces important,
unexpected disturbances |
RESOURCE ALLOCATOR NAGOTIATOR |
Makes or approves significant organizational decisions Negotiator
Responsible for representing the organization at major negotiations |
Source: Adapted from The Nature of Managerial Work by
H. Mintzberg. Copyright © 1973 by H. Mintzberg. MINTZBERG, HENRY, THE NATURE OF
MANAGERIAL WORK, 1st Edition, © 1980, pp. 92–93. Reprinted with permission of
Pearson Education, Inc., Upper Saddle River, NJ.
MANAGEMENT SKILLS
Skills required for a manager is as same as a family head ,
he must have some or other technical skills for income if he is very good at
his work he earns a lot otherwise not, where as the human skills is very important
for him, because he should able to understand, communicate and motivate his
family members whenever they needed and of course you must solve the conflicts
at home if there are any, for example if the head of the family is very a bad
at listening and communicating imagine how the family will be, it will become a
disastrous family at the same time the head must also possess the conceptual
skills or must have mental ability to solve the financial problems at home etc.
he must possess very strong decision making capabilities.
In a nut shell as like a head of the family a manager must
possess the following skills to thrive and achieve the goals of the organization
Technical Skills Technical skills encompass the ability
to apply specialized knowledge or expertise.
Human Skills The ability to understand, communicate with,
motivate, and support other people, both individually and in groups.
Conceptual Skills Managers must have the mental ability
to analyze and diagnose complex situations. These tasks require conceptual
skills. Decision making.
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